Hello! I want to ask about purchasing Hatch Embroidery. If I purchase the Digitizer is it for one user only? Can use my account that purchased it on...

Hi. I have Hatch Embroidery V2 digitizers. Only hatch organizer shows up in my account. That's why I can't buy the V3 update. What can I do? I wrote...

I just upgraded to version 3 and now I can't edit the stitch angle in reshape mode.

I purchased Hatch 3 Upgrade last night, installed using link in the email from Hatch following my purchased. When I tried to login, I get the message...

Are you really serious about doing this to us as ambitious hobbyists at Wilcom/Hatch? Received from today Hatch2: V2.1D R3 9 Jul 2020 (129-20161) [eea67651] to...

I am very disappointed, I purchase ver 2 digester less than 3 months which I'm paying for in instalments, Now I'm being asked to pay a further 155GPB...

I just upgrade from Hatch 2 to Hatch 3 and have the same problem in both. When digitizing my design and playing run it shows all my stiches are...

I upgraded yesterday but can't access the program. Every time I try to log in it tells me "User does not exist" All the while I can still open version...

I paid the upgrade from V2.1 to V3 today. The suggested upgrade path on the page you'll get after payment doesn't work. (says close hatch V2 and...

My question is what version of Corel Draw will work with Hatch 3 and the Gem? Is it only Corel Draw Standard--any year? I have the Corel Draw...

Hello! I just updated & installed the Hatch 3 Digitizer. Next I purchased the CorelDraw and Cross Stitch Gems. As per the instructions, I understood...

I am having trouble with "Edit Artwork" button located under "Artwork". I have imported a BMP image, I select the image and when I go to click "Edit...

I have been helping my girlfriend and my mother to learn embroidery software for a while now. We are coming from Floriani after the mothers day sale...

If I set a line of text in Hatch and use a true type font, sometimes the results are less than desirable and I have to clean up points (puts WAY too...

I have used BERNINA software for more than 10 years now and love it, but will have to repurchase my whole program because I lost my dongle. I have...

Hello, are Hatch 2 and 2.1 different from Hatch digitizer? I am going to purchase Digitizer and on another site, I saw Hatch Embroidery 2, but there...

Hi, I have created a letter that includes an embossed fill. If I ‘open” the letter it opens just fine, but if I try to “insert” the design...

I had been using the free trial of the software and really like it. The trial finally expired and it was time to make the purchase, but they flexpay...

Hi, I was wondering if there was an easy way to add stripes to a shape. None of the motifs are horizontal lines. I am adding a picture of a letter...

Can anyone help? I'm trying to login to my program and it says I can't login due to too many concurrent logins. I've only logged in on this laptop...