I have purchased fonts earlier this year, I got an email that said close and restart Hatch, I did that but the fonts are not there, can anyone please...

I used the rectangle to digitize a square and see no way to turn it into an outline. Somewhat frustrated.

When trying to create a circle layout I'm not able to reposition the objects, not getting any controls other than the number of items. Am I missing a...

Who do I send this to so that it actually gets taken seriously? I am a very technical person. After reading way too many facebook posts about...

Hi, I’m a beginner and have been using the trial for 4 days so far. Its great and I’m seriously considering purchasing. I’ve been working...

I am doing 30-day trial for Hatch Software. I am on Lesson 5 (30day challenge) - asks for Quilters Collection Sampler. Unable to find in lettering....

I upgraded to Hatch3 and added the cross stitch Gem, but I can't seem to access the GEM. It didn't show that there was a download for it - but that it...

PLEASE HELP!! so while working on a design the silly program closes no warning or anything it just closes.. it does not save it as a recovery file...

Hi, The standard color when you open hatch is a grey background. I much prefer white. Is there a way to change my settings so every time I open a new...

I noticed there's a new "Get Started" screen that opens when I open Hatch now. Is there anyway to have it go straight to the Design Space again and...

I don't know if I'm doing something wrong, but when I change the library settings, Hatch resets them when I open the program back up. I add a...

Hello! I want to ask about purchasing Hatch Embroidery. If I purchase the Digitizer is it for one user only? Can use my account that purchased it on...

Hi. I have Hatch Embroidery V2 digitizers. Only hatch organizer shows up in my account. That's why I can't buy the V3 update. What can I do? I wrote...

I just upgraded to version 3 and now I can't edit the stitch angle in reshape mode.

I purchased Hatch 3 Upgrade last night, installed using link in the email from Hatch following my purchased. When I tried to login, I get the message...

Are you really serious about doing this to us as ambitious hobbyists at Wilcom/Hatch? Received from today Hatch2: V2.1D R3 9 Jul 2020 (129-20161) [eea67651] to...

I am very disappointed, I purchase ver 2 digester less than 3 months which I'm paying for in instalments, Now I'm being asked to pay a further 155GPB...

I just upgrade from Hatch 2 to Hatch 3 and have the same problem in both. When digitizing my design and playing run it shows all my stiches are...

I upgraded yesterday but can't access the program. Every time I try to log in it tells me "User does not exist" All the while I can still open version...

I paid the upgrade from V2.1 to V3 today. The suggested upgrade path on the page you'll get after payment doesn't work. (says close hatch V2 and...