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Hoodman Brown
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Hoodman Brown Posted 8 months 2 weeks ago

#2987

Hi I have just had my PC upgrade with items just swap over. When I come to run Hatch I get "Cloned Sentinel SL secure Storage detected (H0064))
Do I just uninstall Hatch and reinstall oh is there anything I can do? TIA

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Alex
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Hatch Team
Alex joined the Wilcom team in June 2018

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Alex Posted 7 months 2 weeks ago

#2991

Hi Tia, have you contacted our support team? help.hatchembroidery.com/hc/en-us

Wilcom International Chief Technology Officer

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Khieng
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Hatch Team

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Khieng Posted 7 months 2 days ago

#2995

Hi

We have a FAQ to cover this error

help.hatchembroidery.com/hc/en-us/articl...atch-3-will-not-load

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