Who do I send this to so that it actually gets taken seriously?
I am a very technical person. After reading way too many facebook posts about devastated little old ladies who lost 20 years of embroidery files due to hard drive crashes I decided to create my own backup mechanism. I bought a Synology NAS and decided to use the "Synology Drive" feature to automatically sync my embroidery folder to the NAS.
Now, every time I save, Hatch 3 completely freezes and I am forced to restart. This is unacceptable. I can see you guys are very slow to embrace technological advancements (you are only NOW offering 64 bit support?!) but I think with microsoft and google drive offering home folder syncing mechanisms, this will probably become a bigger problem.