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file Library settings not being remembered

TeddyUrsadorable Posted 8 months 1 week ago
#1828
I don't know if I'm doing something wrong, but when I change the library settings, Hatch resets them when I open the program back up.

I add a directory where my files are saved, and click set save location. I remove the default one created for my home directory. Click apply and save.

Restart the program, and my changes are reverted back to the default settings.

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bharat.gautam Posted 8 months 3 days ago
#1830
Hi There,

let's make sure you have the latest version of hatch v2. This may solve your problem.
Please find the link below to download the Hatch Embroidery V2.1

Link: help.hatchembroidery.com/hc/en-us/articl...Embroidery-Software-

Once downloaded, please install and see how you go.

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TeddyUrsadorable Posted 8 months 3 days ago
#1831
Thank you for your reply.

I've been using V2.1D R4 7 Jul 2021

It says there's no other updates.

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bharat.gautam Posted 8 months 3 days ago
#1832
Please send me an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and I will do a remote session to check further.

Thank you
Bharat

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favymtz Posted 6 months 3 weeks ago
#1904
I have the same problem! I've changed them repeatedly to no avail.
Also, how do you change the default save location? I don't want to save my designs in the "My Embroidery" folders.

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TeddyUrsadorable Posted 1 week 16 hours ago
#2519
Any updates on this issue? As far as I can tell there hasn't been any software updates since I bought the software, and the issue remains.

Thank you.

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