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file Choosing my machine in the software

  • phizy's Avatar Offline school
  • phizy
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phizy Posted 1 year 2 days ago
#1808
I have a brother innovis xe1 but don’t see the option in the drop down when choosing. Is my machine compatible or is there a different option I should be choosing?

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becswan Posted 11 months 3 weeks ago
#1816
Hey there!

Yes your machine is compatible. The machine list is there to help you with choosing hoops.

You can choose another Brother Machine that has the hoops you have or alternatively you can add your own machine and create your own hoops under

File menu > Software Settings > Embroidery Settings > Machine & Hoop tab

Thanks for your question
Rebecca
Product Manager - Home Products, Wilcom
Sydney, Australia

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TeddyUrsadorable Posted 11 months 2 weeks ago
#1821
Is there going to be any machine updates? I noticed my Topaz 50 isn't in there either, and it's been out for a long time.

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becswan Posted 11 months 2 weeks ago
#1822
Hey there!

You don't need to worry that your machine is not in the list.

It is easy to create your machine and create hoops under:

File menu > Software Settings > Embroidery Settings > Machine and hoops

Thanks
Rebecca
Product Manager - Home Products, Wilcom
Sydney, Australia

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