file Offsets

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6 months 1 day ago #1058 by Mercado
Offsets was created by Mercado
I am having issues creating an offset for a monogram. I am using the swirl mono font and it seems that when I decrease letter spacing to put letters together like a monogram should be it will not create the offset. If letters stay apart then it will create the offset. Does  anyone know a way around this?

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6 months 1 day ago #1059 by Kim
Replied by Kim on topic Offsets
Hello,
Hatch does not have a font called "Swirl mono".  Is this something you have purchased from a 3rd party?

It should not make a difference of the spacing if you are wanting to create a border.  Let's check your settings.
In the Outlines and Offsets dialog.........
uncheck "object outlines"
check Offset Outlines
Offset: how much you want the border to be from the outside edge of the letter.
Offset count: 1
Multiple objects: use the Common offsets (2nd image icon)
Corners: most likely for a swirl type of font you'll want the first one, round corners
Uncheck  Include holes
OK

If this is not working for you, then please send your monogram letters to support and create a ticket and we will look at it there.

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6 months 23 hours ago #1060 by Mercado
Replied by Mercado on topic Offsets
Sorry it is a purchased font from The Deer's Embroidery Legacy. I was given credits there when I purchased the software. 
All settings are exactly like you stated. It does not make a difference when creating an outline; it works. Only have a problem when creating an offset.

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6 months 21 hours ago #1063 by Kim
Replied by Kim on topic Offsets
That's fine.  I just was not finding it and not sure what you were referring to.  Open a support ticket and include the design that has the letters you are using.  Also give me a detailed description of what you are wanting to achieve in the end.

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