Not enough memeory

Does anyone know how to fix "not enough memory" error in Hatch v2.  I just got the program and I can't resize a jpeg because of this error.

Hello,
There are several things to consider.

Are you trying to do auto digitizing?  If so, please see this FAQ:
https://help.hatchembroidery.com/hc/en-us/articles/360000538775-What-is-the-best-way-to-save-image-files-to-open-in-Hatch-v2-for-Auto-Digitizing-

Resizing artwork in Hatch.  Remember Hatch is not a graphics program. While you can resize your image a little, if you have much resizing to do, you should do it in a program before you bring it into Hatch.  The reason is, whatever file size you bring in, even if you make it smaller, the actual size of the file is the same.  So your computer has to user up resources in the background to keep that image on the screen.  Eventually, it will run out of memory.

Make sure you have enough RAM and resources available on your computer.
Don't have a lot of other designs open or other programs open.  These all take up resources in your computer that is not available to be used in Hatch.

Finally.........check these two things:
1. Delete your recovery files often. 
https://help.hatchembroidery.com/hc/en-us/articles/115011355268-How-do-I-delete-recovery-files-in-Hatch-Embroidery-

2. Check for any Windows updates pending or have failed.  This also will cause this problem.
https://help.hatchembroidery.com/hc/en-us/articles/360000167895-How-to-check-for-Windows-Operating-System-updates-

If after trying the above you still have problems, please submit a support ticket and send a system report
https://help.hatchembroidery.com/hc/en-us/articles/115011424448-How-to-send-a-support-report-from-Hatch-Embroidery-software